Cookie Policy

**Last Updated: October 7, 2024**

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly:

**Session management**: Keep you logged in during your visit

**Security**: Protect against cross-site request forgery

**Load balancing**: Distribute traffic across our servers

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

**Google Analytics**: Track page views, user behavior, and site performance

**Performance monitoring**: Identify and fix technical issues

**Usage statistics**: Improve our website based on user data

2.3 Marketing Cookies

With your consent, we use marketing cookies to:

**Personalize advertisements**: Show relevant ads based on your interests

**Track conversions**: Measure the effectiveness of our marketing campaigns

**Social media integration**: Enable sharing and social login features

2.4 Preference Cookies

These cookies remember your choices:

**Language settings**: Remember your preferred language

**Region settings**: Remember your location for relevant content

**Accessibility preferences**: Remember accessibility settings

3. Third-Party Cookies

We work with trusted partners who may place cookies on our website:

3.1 VeriTree Impact Tracking

**Purpose**: Track and display environmental impact metrics

**Data**: Aggregated environmental data and impact calculations

**Privacy**: No personal data shared without consent

3.2 Payment Processors

**Purpose**: Secure payment processing for E-SIM purchases

**Data**: Transaction data and fraud prevention

**Security**: PCI-DSS compliant processing

3.3 Social Media Platforms

**Purpose**: Social sharing and login functionality

**Platforms**: Facebook, Twitter, LinkedIn, Instagram

**Control**: You can disable social cookies through your account settings

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

Accept all cookies

Accept only essential cookies

Customize your cookie preferences

4.2 Cookie Preference Center

You can update your cookie preferences at any time by:

Clicking the "Cookie Settings" link in our footer

Visiting our Cookie Preference Center

Using the cookie management tool in your browser

4.3 Browser Settings

You can control cookies through your browser settings:

**Chrome**: Settings > Privacy and Security > Cookies and other site data

**Firefox**: Settings > Privacy & Security > Cookies and Site Data

**Safari**: Settings > Privacy > Manage Website Data

**Edge**: Settings > Cookies and site permissions > Cookies and site data

5. Impact of Disabling Cookies

5.1 Essential Cookies

Disabling essential cookies may result in:

Inability to log in to your account

Loss of security features

Degraded website functionality

5.2 Analytics Cookies

Disabling analytics cookies will:

Not affect website functionality

Prevent us from improving user experience

Reduce our ability to fix technical issues

5.3 Marketing Cookies

Disabling marketing cookies will:

Not affect core website features

Prevent personalized advertisements

Disable social media integration features

6. Cookie Retention

Different types of cookies are stored for different periods:

**Session cookies**: Deleted when you close your browser

**Persistent cookies**: Stored for up to 2 years

**Analytics cookies**: Stored for up to 26 months

**Marketing cookies**: Stored for up to 12 months

7. Updates to Cookie Policy

We may update this Cookie Policy from time to time. When we make significant changes, we'll notify you through:

Email notification to registered users

Prominent notice on our website

Updated cookie consent banner

8. Your Rights

Under UK GDPR and data protection law, you have rights regarding cookies:

8.1 Right to Consent

You have the right to give or withdraw consent for non-essential cookies at any time.

8.2 Right to Information

You have the right to know what cookies are placed and why.

8.3 Right to Control

You have the right to control which cookies are placed on your device.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly use cookies to collect information from children under 16.

10. Contact Us

If you have questions about our use of cookies:

**Email**: privacy@greenmobile.co.uk

**Phone**: 0800 GREEN-MOB (0800 473 366)

**Post**: Data Protection Officer, Green Mobile Limited, Green Mobile House, London, UK

11. Useful Links

[Privacy Policy](/privacy-policy)

[Terms and Conditions](/terms-and-conditions)

[Cookie Preference Center](/cookie-preferences)

[ICO Guidance on Cookies](https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/)